Your data, in plain English.
What personal data we collect, why we collect it, how we use it, and the rights you have over it under the GDPR.
Your privacy matters. This notice explains what personal data we collect when you use this website, why we collect it, how we use it, and what rights you have. It is supplemented by our Cookie Notice, which describes the cookies set on the site in more detail.
1. Definitions
- Data Subject , a natural person who has visited the website and whom we hold information about.
- Personal Data , any information relating to an identified or identifiable Data Subject.
- GDPR , Regulation (EU) 2016/679 on the protection of personal data.
- Third Party , any natural or legal person other than the Data Subject, SEG, or a Processor acting on SEG's behalf.
- Website , mapmymaintenance.com, the page where the products in the Ephemeris suite are presented.
- Processing , any operation performed on personal data (collection, storage, use, disclosure, deletion, and so on).
- Processor , a third party that processes personal data on behalf of SEG.
2. Security measures we take
We take the security of all data in our possession seriously. We apply appropriate technical and organisational measures to protect personal data from unauthorised access, unlawful processing, accidental loss, alteration, and destruction.
Where Processors handle personal data on our behalf, we ensure they do so in accordance with our instructions, applicable law, and this notice. We apply contractual and security measures to protect your data and maintain confidentiality.
That said, transmitting information over the internet is never completely secure. We cannot guarantee absolute security of all data submitted to us. Any transmission is at your own risk.
3. How we collect your personal data
We collect personal data primarily in two ways:
- Directly from you , when you contact us by email, submit the contact form, sign up for newsletters, register a user account, or apply for a job.
- Automatically , when you use the website (for example, your IP address) and through cookies as described in the Cookie Notice.
4. What personal data we process
The main categories of personal data we process are:
- Data entered into the contact form (name, phone number, email, and any data in the message).
- Data entered into a job application form (name, contact details, the position you are applying for, your CV, and any personal data within it).
- Data shared via email correspondence (your email address and the contents of the exchange).
- Data provided through dedicated product pages within the Ephemeris suite (typically an email address).
- Data shared while registering and using a user account (name, email, password, and account activity).
- Data gathered automatically through your use of the website (IP address and identifiers required for the site to function).
Where required, we may also collect other categories of personal data in accordance with applicable law.
5. Why we process it, and on what legal basis
We process personal data for the following purposes and legal bases:
- Operating the website , necessary for the legitimate interest of providing the service.
- Responding to your enquiries , necessary to take steps at your request before entering into a contract.
- Managing your user account and subscription , necessary for the performance of the contract you are party to.
- Processing job applications , necessary to take steps at your request before entering into an employment contract.
- Sending newsletters and marketing communications , based on your explicit consent, which you can withdraw at any time.
- Improving the website and our services , our legitimate interest in providing a better product, where this does not override your rights.
- Complying with legal obligations , such as accounting, tax, and other statutory requirements.
6. Who we share it with
We share personal data only where necessary and only with parties bound by appropriate safeguards. Typical recipients include:
- Hosting, infrastructure, and email service providers acting as our Processors.
- Payment processors such as Stripe, for billing and subscription management.
- Other companies within the Ephemeris suite, where you have signed up for one of their services.
- Competent authorities, where we are legally required to disclose data.
We do not sell your personal data.
7. How long we keep it
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. Account data is retained for the lifetime of the account and for a reasonable period afterwards as required by law. Contact-form messages are kept long enough to resolve your enquiry and respond to any related follow-up.
8. Your rights
Under the GDPR you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data erased where applicable.
- Restrict or object to processing in certain circumstances.
- Receive your data in a portable format.
- Withdraw consent at any time, where processing relies on consent.
- Lodge a complaint with a supervisory authority. In Estonia, this is the Andmekaitse Inspektsioon.
To exercise any of these rights, write to hello@mapmymaintenance.com. We will respond within the timeframes required by law.
9. Changes to this notice
We may update this Privacy Notice from time to time. The latest version is always available on this page, with the effective date at the top.
10. How to contact us
SEG EU OÜ, Narva mnt 5, 10117 Tallinn, Estonia. For questions about this notice or about how we handle your personal data, email hello@mapmymaintenance.com.